Technology is not my friend. On the same day that my telephone went dead and the TV went blank during the most contested part of the UEFA Cup semi-finals, my iTunes wouldn't release my newly downloaded Alanis CD. Flavors of Entanglement got entangled in my playlist that just wouldn't play.
Unlike my man friends who are too proud to ask for directions, I immediately (well, okay, after some fitful tampering) emailed the service dudes at iTunes. Short of weeping, I pled my case.
Help me free Alanis from the grips of my own technological rage.
A cheery email returned, not in the predicted 72 hours the autoresponder suggested, but within minutes.
The rep felt my pain. And showed me a way with the click of a mouse and the restart button to unshakle Flavors and bring me the joy only Alanis can.
She rules. She rocks. And that on my iPod now, thanks to the grace of one rep somewhere in cyberspace!
